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HB Care is now Salontotal.co.uk

Privacy policy Salontotal.co.uk

Through our webshop, privacy-sensitive data or personal data is processed. Salontotal.co.uk / Trading Toppers B.V. considers a careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we comply with the requirements of privacy legislation. This means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this via this privacy statement;
  • we limit our collection of personal data to only those personal data that are necessary for legitimate purposes;
  • we first ask you for explicit permission to process your personal data in cases where your permission is required;
  • we take appropriate security measures to protect your personal data and to meet the requirements of parties who process personal data on our behalf;
  • we respect your right to access, correct or delete your personal data at your request.

Trading Toppers B.V. is the responsible for the data processing. In this privacy statement we explain what personal information we collect and use and for what purpose. We advise you to read it carefully.

This privacy statement was last amended on 01-01-2018 00:00:00.

Use of personal data
When using our webshop, we obtain certain information from you. This may be personal data. We only store and use personal data that you provide directly, within the framework of the service requested by you, or of which it is clear at the time of provision that they will be provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

  • Your name and address
  • Telephone number
  • Invoice address
  • Email address
  • Gender

Register
Certain parts of our webshop require you to register first. After registration, we will use your chosen username to store your personal data. We keep this information so that you do not have to fill it in again each time and so that we can contact you within the framework of the execution of the agreement.

We will not provide the data linked to your user name to third parties, unless this is necessary within the framework of the execution of the agreement you enter into with us or if this is required by law. In case of suspicion of fraud or abuse of our webshop, we may hand over personal data to the competent authorities.

Access portal
Our portal gives you access to a management environment where you can set up, specify and change things yourself.

Order processing
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we may also provide your personal information to third parties. You can read more about this later in this privacy statement.

Contact form and newsletter
We offer through our webshop the possibility to ask questions by means of a contact form, in which you will be asked to fill in various details in order to process your question. You choose which information you provide. The information you send us will be kept as long as the nature of the form or the content of your e-mail is necessary for the complete answer and handling.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Each newsletter contains a link to unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.

Publication
We do not publish your customer details.

Advertisements
Our web shop displays generic advertisements, where no personal information is collected.

Provision to third parties
Your data will explicitly not be passed on to third parties.
These partners are (partly) located outside the EU.


Cookies
Our webshop uses cookies. Cookies are also placed by third parties that are enabled by us.

When you visit our webshop for the first time, a message will be displayed explaining why we use cookies. Your further use of our web shop we interpret as permission for this use of cookies.

You are free to disable cookies through your browser. However, please note that it is possible that our website may not function optimally.

We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies themselves when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these may change regularly).

Google Analytics
We use Google Analytics to track how visitors use our store. We have entered into an agreement with Google to make agreements about how our data is handled. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, finally, we let the IP addresses anonymize.

Security
We take security measures to limit misuse and unauthorized access to personal information. In particular, we take the following measures:

  • Access to personal data is protected with a user name and password
  • We use secure connections (Secure Sockets Layer or SSL) which shields all information between you and our website when you enter personal data.

Storage periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty. Thereafter, we will retain data for up to one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation to retain it for a longer period (such as the seven-year tax retention obligation for payment data).

Third party websites
This privacy statement does not apply to third party websites that are linked to our webshop. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We advise you to read the privacy statements of these websites before using them.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

Inspection and modification of your data
If you have any questions about our privacy policy or if you have questions about accessing and changing (or deleting) your personal data, you can contact us at any time using the information below.

You can also send us a request to view, change or delete these data. You can also submit a request to request a data export for data that we use with your permission, or indicate, with reasons, that you wish us to restrict the processing of personal data.

In order to prevent misuse, we may ask you to identify yourself adequately. If it concerns access to personal data linked to a cookie, you must send us a copy of the cookie in question. You can find this in the settings of your browser. If the data is not correct, you can ask us to change or remove the data.

Authority Personal data
Of course we will be happy to help you if you have any complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against this processing of personal data. You can contact the Personal Data Authority for this purpose.

Contact details
Salontotal.co.uk / Trading Toppers B.V.
27 Old Gloucester Street
London
WC1N 3AX
United Kingdom

E-mail address: customerservice@salontotal.co.uk
Telephone number: 0208 0680805

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